THE PEOPLE BEHIND ZAM ZAM

Meet Our Umrah Taxi Drivers and Team

Since 2015, our experienced Umrah taxi drivers and booking team in Makkah have had the honour of serving the guests of Allah.

  • Since 2015 in Makkah
  • Nusuk-registered vehicles
  • 4.6 on Trustpilot

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Muhammad Salman, founder of Zam Zam Umrah Taxi in Makkah

Our Founder

Muhammad Salman

Founder, Zam Zam Umrah Taxi

I started Zam Zam Umrah Taxi in Makkah in 2015. Over the years I saw so many pilgrims arrive tired after long journeys, not knowing who to trust for a ride or what they would be charged. I wanted to build a private Umrah transport company in Saudi Arabia where every family is met on time, pays a fair fixed price, and is treated with the respect a guest of Allah deserves.

Alhamdulillah, I still lead our team personally from our base in Makkah. Every driver and every member of our booking team carries the same promise I made when I started: to serve each pilgrim with honesty, patience and care, as we would want our own families to be served.

“I am thankful to Allah for giving me the opportunity to serve His guests. Every pilgrim who sits in our car has travelled far to answer His call, and it is an honour for me and my team to make that journey a little easier. I pray that Allah accepts their Umrah, and accepts our small service too.”

— Muhammad Salman

2015Serving pilgrims since
2–8 yearsDriver experience
4 to 49 seatsCars, vans and buses
24/7WhatsApp booking support

Our Booking Team: With You Before, During and After Every Ride

Our booking team is the first voice you hear from Zam Zam. They plan your transfers, confirm your fixed price and driver, and reply personally on WhatsApp, day or night.

Muhammad Haris, booking and customer support executive at Zam Zam Umrah Taxi in Makkah

Muhammad Haris

Booking & Customer Support Executive

Plans your Umrah transfers and confirms your fixed price.

TEAM LEADMuhammad Bilal, team lead for bookings and customer support at Zam Zam Umrah Taxi in Makkah

Muhammad Bilal

Team Lead, Booking & Customer Support

Leads our booking team and steps in personally whenever a pilgrim needs extra help.

Ali Masood, booking and customer support executive at Zam Zam Umrah Taxi in Makkah

Ali Masood

Booking & Customer Support Executive

Assigns your driver and handles changes to your booking.

24/7WhatsApp support, every day of the year
Fixed priceConfirmed in writing before you travel
Driver detailsName, car and number before pickup
Free changesCancel free up to 24 hours before

Our Experienced Umrah Taxi Drivers in Makkah and Madinah

Our drivers are the heart of Zam Zam Umrah Taxi. Each of them has spent years on the roads between Jeddah, Makkah and Madinah, knows the hotel entrances around the Haram and the miqat stops, and welcomes every pilgrim as an honoured guest.

Muhammad Gulfam, experienced Umrah taxi driver at Zam Zam Umrah Taxi, at Masjid an-Nabawi in Madinah

Muhammad Gulfam

Experienced Umrah Taxi Driver

Serving the guests of Allah for 8 years

Sadam Khan, experienced Umrah taxi driver at Zam Zam Umrah Taxi in Makkah

Sadam Khan

Experienced Umrah Taxi Driver

Serving the guests of Allah for 7 years

Muhammad Ahmad, experienced Umrah taxi driver at Zam Zam Umrah Taxi, in his car in Makkah

Muhammad Ahmad

Experienced Umrah Taxi Driver

Serving the guests of Allah for 6 years

M. Ahmad, experienced Umrah taxi driver at Zam Zam Umrah Taxi in Makkah

M. Ahmad

Experienced Umrah Taxi Driver

Serving the guests of Allah for 5 years

Muhammad Najam, Umrah taxi driver at Zam Zam Umrah Taxi in Makkah

Muhammad Najam

Umrah Taxi Driver

Serving the guests of Allah for 2 years

Every driver drives one of our own Umrah taxi vehicles, from a 4-seat Camry to a 49-seat bus.

The Standards Our Umrah Drivers Uphold

Every member of our team serves pilgrims with the same care we would give our own families. This is our promise, and our amanah.

1

Licensed, registered vehicles

Valid Saudi driving licence and Nusuk-registered vehicles for pilgrim transport.

2

Years on these roads

Long experience on the Jeddah, Makkah and Madinah routes, day and night.

3

Know the Umrah journey

Miqat stops for ihram, hotel entrances near the Haram and every Ziyarat site.

4

Care for every family

Patience and help with luggage, elderly parents and children.

What Pilgrims Say About Our Team

Real reviews from Trustpilot, where we are rated 4.6 from 41 reviews.

★★★★★

“We received all the information about the driver and the car before we departed and the driver was there once we landed at Jeddah. Pricing was agreed up front and the driver was courteous.”

Abdul Hakim, Malaysia

29 Sep 2026 · Jeddah Airport → Makkah

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★★★★★

“Excellent service, car is new and car driver Mr kamran was very helpful”

Syed N., Georgia

8 Sep 2026 · New car

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★★★★★

“Excellent service — punctual pickup, well‑maintained car, and a skilled, courteous driver.”

Ahmed R., Saudi Arabia

10 Oct 2026 · Umrah taxi

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Travel with a driver who cares for your family as his own

Tell us your flight, hotel and number of passengers. We confirm your driver and fixed price on WhatsApp.

Questions About Our Umrah Taxi Drivers and Team

Our Umrah taxi drivers have between 2 and 8 years of experience driving pilgrims between Jeddah Airport, Makkah and Madinah, and know every hotel entrance around the Haram and every miqat stop.

Yes. Every driver holds a valid Saudi driving licence and drives a Nusuk-registered vehicle.

Ask our booking team when you book. Where the schedule allows, we keep the same driver for all your transfers.

Yes. Drivers load and unload your bags and drop you at the hotel entrance.

Before pickup we send the driver's name, car and number, and he sends a short WhatsApp video showing where he is waiting. He waits 40–60 minutes after landing.

Ready for your Umrah? Our team is ready to serve you, in sha Allah.

Fixed price per vehicle · Pay after the ride · Free cancellation up to 24 hours before